FAQs

Some of the frequently asked questions.

What does Kinder Pediatric Urgent Care do?

Kinder Pediatric Urgent Care exists to augment your child’s primary care pediatrician. Our urgent-care facility provides a convenient alternative to a hospital Emergency Room visit. We are here to serve your children when your regular pediatrician’s office is closed, both after hours and on holidays. Kinder Pediatric Urgent Care may also provide services not available at your pediatrician’s facility.

Should my child be treated at Kinder Pediatric Urgent Care?

Absolutely! Kinder Pediatric Urgent Care has the areas best pediatric Emergency Room doctors on site who will treat and care for your child. Kinder Pediatric Urgent Care pediatricians will also coordinate care with your primary care physician and forward treatment plans if warranted. Our centers are fully equiped with the necessary technology and laboratory capabilities to give our patients “real time” diagnosis so our medical team can begin the healing. Kinder Pediatric Urgent Care offer many of the same services provided at the Emergency Room in a comfortable, child focused environment. We treat a wide variety of illnesses including but not limited to:

Fevers
Ear aches or infections
Sprains or muscle/tendon/ligament strains
Broken bones
Wounds requiring stitches
Diarrhea, vomiting, or similar tummy troubles
Respiratory illnesses such as asthma
Pain (both specific and non-specific)
Exacerbation of recurrent or chronic health issues
Dehydration requiring medical intervention (IV fluids)

What age patients are accepted at Kinder Pediatric Urgent Care?

Our board-certified pediatricians see newborns to college age patients up to age 26.

What types of insurance does Kinder Pediatric Urgent Care accept?

Kinder Pediatric Urgent Care takes most insurance carriers. Click (here) to see a specific list of the insurance plans we currently accept. Please note that co-pays, deductibles, and/or coinsurance payments are due and payable at the time of service.

What happens if Kinder Pediatric Urgent Care doesn’t take my insurance, or if I don’t have any?

Please call our business office (here) for details on our policies for uninsured or out of network patients. We offer a competitive self pay rate and will work with your unique situation to the best of our ability. Our physicians and registered nurses are waiting to care for you.

Is an appointment required to be seen at Kinder Pediatric Urgent Care?

We are a walk-in facility, and no appointment is required. We treat each of our patients on a first-come, first-served basis.

What is the average wait time at Kinder Pediatric Urgent Care to see a doctor?

Treating your child well and in a timely is our top priority, and your child’s wait time will vary. On average, the wait time to see a doctor is about twenty minutes.

How much time should I allow for my visit to Kinder Pediatric Urgent Care?

Though the appointment length will vary depending upon your child’s individual needs, symptoms, and diagnostic procedures, the average patient should allow about one hour for their visit.

What are Kinder Pediatric Urgent Care’s hours?

Kinder Pediatric Urgent Care is open for your child every day, including holidays, during the following hours:

Woodbridge / Metuchen: Monday to Saturday 11 am to 10 pm, Sunday 10 am to 10 pm
Totowa, NJ: Monday to Saturday 11 am to 10 pm, Sunday 10 am to 10 pm
Union, NJ: Monday to Saturday 11 am to 10 pm, Sunday 10 am to 10 pm

Piscataway, NJ: Monday to Friday 8am to 5pm, Saturday 11 am to 10 pm and Sunday 10 am to 10 pm visit Metuchen

Jersey City, NJ: Monday to Saturday 11 am to 10 pm, Sunday 10 am to 10 pm

Can I bring my child to Kinder Pediatric Urgent Care if we have a regular pediatrician?

Absolutely! Kinder Pediatric Urgent Care exists to augment your child’s primary care pediatrician. Our urgent-care facility provides a child-focused alternative to a hospital Emergency Room visit. We are here to serve your children when your regular pediatrician’s office is closed, both after hours and on holidays. We are a complimentary service to your child’s primary care physician.

Is a doctor’s referral required to bring my child to Kinder Pediatric Urgent Care?

Kinder Pediatric Urgent Care does not require a referral from any other physician in order to treat your child. Please contact our office prior to your visit regarding your insurance eligibility, co-pays, coinsurance, and other policies.

Will Kinder Pediatric Urgent Care advise my child’s pediatrician of my visit?

Kinder Pediatric Urgent Care exists to augment your child’s primary care pediatrician. Therefore we will routinely forward information about your visit to your regular pediatrician via fax, including diagnoses, treatments, and follow-up instructions.

Does Kinder Pediatric Urgent Care administer sports physicals?

Kinder Pediatric Urgent Care provides sports physicals only.

How does Kinder Pediatric Urgent Care differ from other types of urgent-care clinics?

At Kinder Pediatric Urgent Care, treating your child is our top priority. While other urgent-care clinics can treat pediatric patients as well as adults, Kinder Pediatric Urgent Care is completely child-focused. Your child’s overall experience with the staff and physicians is important to us, and we provide urgent-care and after-hours services with a focus on the unique needs of children.

How can I contact Kinder Pediatric Urgent Care’s business office?

For business-related, non-medical questions, feel free to give us a call or text during regular business hours Monday – Friday, 9:00 a.m. to 5:00 p.m.

Kinder Texts / SMS – texting numbers

Union: (908) 215-5344
Totowa: (973) 221-6669
Metuchen: (732) 226-5635
Piscataway: (732) 226-5647
Jersey City: (201) 361-8671
Managers line: (908) 389-4296

For billing issues and concerns:
Billing line: (908) 389-7220

What hospitals are Kinder Pediatric Urgent Care affiliated to?

Kinder Pediatric Urgent Care is not affiliated with any hospital or other medical practice, and we are privately and independently owned. Your child’s continued care is important to us, and to that end we pride ourselves in maintaining ongoing relationships with hospitals, specialists, and physicians in the area. We routinely forward information regarding your child’s visit to his or her primary care pediatrician. In critical, complex, or serious cases, we will be sure to contact your child’s pediatrician or specialist directly to discuss their continued care. In the rare event that your child requires immediate transport to a hospital for more extensive treatment, we are happy to arrange ambulance service from Kinder Pediatric Urgent Care to the hospital of your choice.